Get Started with Resi (ProPresenter)

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This guide will help you set up live streaming through Resi with ProPresenter. It will walk you through getting your account set up, using Resi to broadcast through ProPresenter, and understanding your viewership. 

If you’re unable to complete your setup, please contact our technical support team.  

The Resi plugin for ProPresenter uses your computer as an encoder, receiving and encoding audio and video signals. We will refer to it as the software encoder throughout this guide. Studio will then broadcast your content to the destinations you choose. This guide assumes you already have a ProPresenter license and know how to use the software. You can learn more about using ProPresenter on the Renewed Vision website.

After purchasing your Resi subscription plan, you’ll receive an email with your billing and plan details, followed by a second email to finish your account setup. Click the Finish Setup link in that email to be directed to the login page, where you’ll need to create an account to get started.

In addition to this guide, Resi recommends signing up for an onboarding session.  A member of the Resi Success Team will walk through using Studio and you’ll be able to ask any questions you have. All team members using Resi are welcome to attend. 

  • 1. Access Studio

    After you complete your purchase and click the Finish Setup link, you’ll be prompted to create a password to log in to Studio. Studio will then automatically find the nearest data center for peak performance of your broadcasts. Click Continue to Studio to reach your Dashboard.

    2. Configure your account settings

    First, log into Studio from the user invite email you received.

    We recommend familiarizing yourself with your Studio Settings and making sure they’re configured correctly:

      1. Check your Web Channels.  Web channels temporarily store your web videos until they expire and provide embed options. Create as many web channels as you need to store content. Learn more


    1. Check your Encoder Channels. Encoder channels are folders in the cloud where the original captured format of video content is stored. You can create as many encoder channels as you need. Learn more
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  • Use your Studio credentials to activate and register your software encoder in ProPresenter. 


    1. Launch ProPresenter.
    2. In the top-left menus of ProPresenter, navigate to ProPresenter > Preferences > Resi. 
    3. Click Register in the modal that appears.  image61.png
    4. Enter your Resi username and password when prompted by Resi. 
    5. Give your software encoder a name and click Register & Install Encoder.
    6. Your encoder is activated and will now appear in your Studio Dashboard with a ProPresenter icon to the left of it.  image81.png
    7. The encoder will also now show as active in ProPresenter with the option to unregister if you ever need to use the license on another machine.  image251.png

    Learn more about setting up and updating the software encoder. 

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  • If you see color bars, Resi recommends disconnecting your signal path piece by piece then reconnecting it piece by piece and checking your signal at each step. By doing that, you’ll see which part of your signal path is causing the issue. Learn more.

    Our support team is unable to troubleshoot the path your signal takes from the camera to your encoder. However, we do have troubleshooting resources in our Help Center.  

    You can broadcast to the web (websites, hosting platforms, mobile apps), YouTube, or Facebook with Resi. Available destinations vary based on your subscription. To see a breakdown of your current plan, see your Organization Details page.

    1. Set up web streaming

    To stream to the web, you’ll embed the player into your hosting platform (website, Church Online Platform, etc.) and/or use Stream URLs to stream through an OTT app, depending on the plan you have with Resi. 

    Before proceeding, check to make sure your web presets and web channels are configured correctly. 

    Learn more about setting up web presets. 

    Learn more about creating web channels.

    2. Use embed options 

    Use an embed code to place the web player directly into your website. You can also use Stream URLs to embed your player in a different hosting platform or OTT app (depending on your subscription level with Resi). 

    • If you want the embedded player to always display the most recent content, use the web channel embed options. 
    • If you want the embedded player to display a specific event until it expires, use the embed options from that event’s details page.  

    3. Stream to platforms that accept RTMP

    If you want to broadcast to a platform that accepts RTMP, you just need to configure them in Studio from the RTMP page in Studio and you’ll be set to go. Once you’ve entered a destination’s stream key and URL, you can use that destination when scheduling a broadcast. To add streaming to custom (RTMP) destinations to your account, contact your customer success manager or the Resi Success Team at

    4. Connect social media destinations 

    You can broadcast to both YouTube and Facebook with Resi. First, you’ll need to link your social media accounts to your Resi account. 


    To connect your Resi account to YouTube or Facebook,

    1. Navigate to Settings > Social Media.
    2. Click the + Link Account button in the top-right.
    3. Select the social media platform you want to link and grant access.  Screen_Shot_2023-01-31_at_10.50.41_AM.png
    4. Enter your credentials and follow the instructions provided by the sign-in utility and follow the steps they provide to link your account.
    5. When you click Save, the account will show up in your social media destinations.

    If it’s your first time streaming to a YouTube account, YouTube will place a 24-hour hold before you can stream. We recommend connecting your Resi account to your YouTube account well ahead of your event date.

    For step-by-step guides to linking and broadcasting to YouTube and Facebook, see:

    Facebook’s access token lasts three months, after which, you can renew it simply by selecting the “renew access” button within Studio. Learn more

    5. Create destination groups

    You can also manually start your broadcast from the ProPresenter software itself, which allows you to control broadcasting all in one location, by using destination groups.  Destination groups connect with ProPresenter and tell Studio to broadcast your video to specific web and social media destinations. 

    1. In Studio, navigate to Settings > Destination Groups.
    2. Click + Add Destination Group.
    3. Add the destinations to which you want to stream to your destination group. To use the new destination group in ProPresenter, make sure to have the Visible in ProPresenter toggle image211.png  turned on. image171.png
    4. To broadcast to social media destinations, click the toggle image51.png to turn Facebook and/or YouTube on, which will expand configuration options for each. Screenshot_2023-05-25_at_3.09.35_PM.png
    5. Configure the details for each social media destination. 
    6. Click Save.
    7. The new destination group will appear both in Studio and in your Capture Settings in ProPresenter for use.  Screenshot_2023-05-25_at_3.10.31_PM.png

    Learn more about destination groups. 

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  • Before you test your hardware and begin to broadcast, configure your network to optimize streaming with Resi.

    1. Check your bandwidth requirements

    Before you can start broadcasting your video, make sure you have the bandwidth to do so at your broadcast site. To access the dedicated bandwidth you need to broadcast, check in your encoder preset:

    1. Navigate to Settings > Encoder Presets.
    2. Click the preset you want to use for your broadcast.
    3. Ensure your preset has the appropriate input, output, and A/V channel settings.
    4. Scroll to the bottom of the page to see Resi’s Bandwidth Recommendation Calculator, which is how much bandwidth you needd for a high-quality stream. It’s calculated as 2.5x the total combined bitrate.

    2. Disable captive portals or whitelist your hardware

    Authorization from a captive portal page can often time out and cause data interruptions. If your network uses a captive portal to allow internet access, you will need to disable this security measure for your encoder and decoder.

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  • Once you have set up your account and activated your software encoder, first configure your capture settings in ProPresenter, which tell your encoder the input/output signal and audio channels to use. Then, run tests to make sure it’s receiving a signal, and that your audio and video signals are coming through correctly.

    1. Configure capture settings

    In ProPresenter, capture settings denote what video and audio signals it’s going to receive and output. 


    1. In ProPresenter, navigate to ProPresenter > Preferences > Resi from the top-left menu.
    2. At the bottom of the modal, click Open Capture Settings
    3. Configure the Resolution and Audio settings.  image31.png

    The bandwidth requirement next to the resolution (5 Mbps in the above screenshot, but it changes with the resolution you select in the dropdown menu) is the dedicated upload speed you’ll need to have a high-quality stream.

    2. Test if your encoder is receiving a signal

    To test and make sure the audio and video are being captured, you’ll need to start your encoder to see what it’s capturing. You can manually start your encoder from the Studio Dashboard. Click Start next to your software encoder.   

    1. In the modal that appears, configure your encoder broadcast.  
    2. Click Start Encoder
    3. In ProPresenter, a modal will ask if you want to start streaming. Either allow the 15-second timer to run out or click Continueimage221.png
    4. In Studio, navigate to the Encoder Videos tab. The live encoder video will appear as the most recent encoder video. image201.png

    Click the video and then the player to begin playing the content. Check and make sure your video and audio are coming through correctly.  To test your end-to-end configuration, start a test broadcast by manually creating a web video from an encoder video. If you performed the testing steps earlier, you will have an encoder video. If not, you can manually start one now.

    Manually starting your encoder will create an encoder video in Studio you can use to check that your configuration is correct. It will not start broadcasting to any destinations until you start a web video.  

    1. Navigate to Media > Encoder Videos.
    2. Hover over an encoder video and click the actions icon image71.png > Start a Web Video. Screenshot_2023-05-25_at_3.16.55_PM.png
    3. Configure your web event in the next page. 
    4. Choose the playout behavior for the web player. Learn more
    1. Click + Add Social Destination to select YouTube and/or Facebook. You’ll need to add them one at a time. 

    To test Facebook streams, Resi recommends making the publish status “Unpublished.” Only the administrators for the Facebook page, group, or timeline will be able to see the event.To test YouTube streams, make the privacy status “Unlisted.” Only those with the link will be able to see the event and it will not be searchable or findable on YouTube. 

    1. Once you click Start, the web video will start and show up as the most recent web video in your web videos tabimage241.png
    2. Click the video itself, then the embedded player on the next page, and check to make sure the audio and video plays back properly. 

    You’re ready to go live! If you haven’t already, before your first broadcast Resi recommends scheduling an onboarding session - schedule an onboarding training call here

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  • Now that you’ve connected, configured, and tested your setup, you’re ready to broadcast. To broadcast your event, you can manually start an event or schedule it in advance.  You can manually start an event from either Studio or ProPresenter, which will allow you to begin broadcasting immediately. 

    Starting the event in Studio will allow you to test the encoder and make sure everything is running smoothly, but it is a two-step process, requiring you to toggle back and forth between Studio and ProPresenter. If you’d like to keep everything in ProPresenter, you can also manually start there by using destination groups, which is a one-step process. Your stream will go live by manually starting in ProPresenter.

    With Resi’s scheduling feature, you can create your events ahead of time and repeat them as often as you would like. The encoder will start at the time you choose and your web/social media broadcasts will begin at the time you choose. 

    Schedule a live event in Studio


    1. Navigate to the Schedule in Studio. 
    2. Add an event by clicking the + Add Event button in the top right or hovering over the date and clicking Add Event
    3. Configure the event’s details in (Learn more) and select your destinations by clicking the + Add Destination button. You can broadcast to:
      • YouTube
      • Facebook
      • Web

    You’ll need to configure each destination individually. Once you do, the destinations your scheduled event will broadcast to will be listed under Content Destinationsimage91.png

    1. Click Save to schedule the event. It will now appear on the schedule and broadcast at the date/time you’ve selected. 

    For a step-by-step guide to scheduling an event, see Schedule an Event

    Manually start an event from Studio

    If you’re manually starting a live event, make sure to start your encoder first, which will create an encoder video to start a web video from. You can start your encoder from either the Dashboard or your Encoders page.


    1. Click Start next to the encoder you want to use. 
    2. In the modal that appears, configure your encoder event. 
    3. Click Start Encoder
    4. The live encoder video will be the most recent encoder video in the Encoder Videos tab.
    5. Hover over the encoder video you want to create a web video from and click the actions icon image71.png > Start a Web Video. Screenshot_2023-05-25_at_3.16.55_PM.png
    6. Configure your web video in the next page. 
    7. Choose the playout behavior for the web player. Learn more
    8. If you want to broadcast to social media, click + Add Social Destination to select YouTube and/or Facebook. You’ll need to add them one-by-one. 
    9. Once you click Start, the web video will start and show up as the most recent web video in your web videos tab.

    For more details, see Manually Start or Stop a Web Video

    Manually start an event from ProPresenter

    Once you have configured ProPresenter and created a destination group, you can also manually start an event from the software itself:

    1. In the top-left menus, navigate to ProPresenter > Preferences > Resi in ProPresenter.
    2. Click the Open Capture Settings button.
    3. Click the Destination Group dropdown and select the destination group you would like to stream to (Learn more). If your destination group doesn’t appear, click the refresh button to the right.    image141.png
    4. Configure your Resolution and Audio settings if you haven’t already.
    5. Click Start Streaming.
    6. Your broadcast will go live to the destinations you selected when creating the destination group.

    Studio will create both an encoder and web video. See them in your Encoder Videos and Web Videos tabs. 

    Learn more about broadcasting to destination groups.

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  • After your broadcast ends, your content doesn’t completely disappear and you can check viewership statistics for it. Here’s what you can do after your broadcast:

    • Save a video to Studio's Media tab: Resi’s storage, archiving, and Resi TV tool.
    • Manage your web video
    • Schedule a replay of your video 
    • Understand your viewership through Resi analytics 

    1. Save videos to the Library

    After your event is finished, you can save any web video to your saved videos tab indefinitely if you’ve subscribed to Resi On Demand. Each video will have its own embed code and stream URLs, so you’ll be able to create an archive and play back the content wherever and whenever you’d like. From this tab, you can:

      • View the details of your videos, including embed options.
      • Download the video as an MP4 to your computer.
      • Create playlists using your library videos that you can embed in your hosting platform, grouped sequentially or by topic. 
      • See analytics for the individual video
      • Remove the video. 

    2. Manage web vdeos

    Once you’ve broadcasted live content to web or social media destinations, it will appear in your Media until it expires as a web video. You can either watch or use web videos for on-demand events or to schedule for the next replay event.  From this tab, you can:

      • Save indefinitely to the Library.
      • View or edit details of the video, including embed options and the ability to  create cues - timestamped markers within the video. Learn more about embed options.
      • Download the video as an MP4 to your computer.
      • See analytics for the individual video.
      • Remove the video.

    Learn more about managing your Media

    3. Schedule a replay

    A replay event re-broadcasts the most recent content in a web channel to your viewers. When they watch it, they’ll experience it as if it were live. For example, if you broadcast a service on Sunday and you want to replay it Monday for those who may have missed it, you can schedule a replay event using the web channel which has that content. It will then re-broadcast at that time.

    Learn more about scheduling a replay event.

    4. Understand viewership

    After you’ve gone live, you can see details about who watched your broadcast from the Analytics page. 

    Currently, Resi provides analytics for the embed player, stream URLs, Facebook, and library videos.  

    View your audience statistics

    1. Navigate to the Analytics page.
    2. Choose a date range from the dropdown menu or calendar. Make sure your selected date range covers the event(s) you want to learn about.  Screen_Shot_2023-01-31_at_11.02.08_AM.png
    3. Select the destination you want to see data from:
    • Event Analytics (embed player, stream URLs, Facebook)
    • Library Analytics
    1. Customize your view to get the information you need. Learn more
    2. Your audience is broken into eight metrics to analyze viewership data. This is how you’ll see your viewers, views, time watched, and more.  Screen_Shot_2023-01-31_at_11.02.23_AM.png
    1. Below the event metrics, the viewer breakdown section provides information about how and where your content is viewed. Change this by clicking the Viewer breakdown by drop-down menu and selecting an option.  Screen_Shot_2023-01-31_at_11.02.42_AM.png

    The heat map

    At the bottom of the Analytics page is a heat map. It’s a visual representation of where your content is being streamed around the world. Markers point out specific cities where your events are viewed and a Heat Map that shows you the "hottest" regions that are consuming your content. Expanding the map will give you a more broad "heat" distribution and zooming in will narrow it. You can choose whether either the markers or heat distribution are visible by selecting or deselecting them at the top of the map.

    Learn more about event analytics.

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