How to Change the Resolution of Your Broadcast

  • Updated

There may be instances where you would like to broadcast your video at a higher or lower resolution than what you initially intended (e.g. if you upgrade your equipment or notice that your remaining bandwidth usage is low. If you would like to change the resolution and framerate of your broadcast, you can do so by following these steps at each point in your signal path.

1. Check Your Video Feed Resolution

As with any video transmission, you will need to make sure that you know what resolution and framerate you are recording at so that you can match it to your encoder preset. Check the documentation for your recording equipment in order to find out how to do this with your camera, capture card, scaler, etc.

2. Change Your Encoder Preset


The resolution of the input format settings on your encoder preset must match that of your input device before you can start a broadcast. 

  1. Navigate to Settings > Encoder Presets.
  2. Click the + Add Preset button in the upper right corner.
  3. Enter your encoder preset details as needed.
  4. Make sure the resolution on your input format matches that of your video signal.
  5. Make sure that your output format matches that of your display.

3. Implement Your New Preset

Once your input device and encoder presets have been adjusted so that they match, you will need to make sure that it is being used in your next scheduled event. Remember that you will need to go through this procedure any time you create a new event.

  1. Navigate to the Schedule.
  2. Find the event you would like to adjust and click on it to open the Event Details page.
  3. Click the edit icon image3.png in the upper right corner.
  4. Click on the Content Source tab.
  5. Select the new preset from the Encoder Preset dropdown.
  6. Click Save.

4. Match Output Resolution in Your Decoder (Multisite)


If you are streaming to a multisite destination, you will need to make sure that the decoder at your remote destination has been adjusted to transmit at the correct resolution. In order to do this:

  1. Log into your decoder.
  2. Navigate to Settings > Audio & Video.
  3. Under the Output Format options, select the resolution that matches that of your output display.
  4. Click Apply.

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