How Do I See the Bandwidth I’m Using?

  • Updated

With Studio, you can see the month-to-date streaming bandwidth you’ve used and how many days are left in the current month if you have a live streaming plan with embed options. Studio includes both a widget on the Dashboard and a detailed view of bandwidth usage in your Organization Details. Bandwidth usage is correct to the minute, with the exception of high-traffic times. 

Understanding how much streaming bandwidth you’ve used will allow you to make the adjustments necessary to stay within your plan’s allowance or if your viewership has increased, know if you’ll be receiving an overage charge the following month ahead of time. Things that affect bandwidth usage include views, time watched, and resolution viewers used. 

Even if you exceed your maximum bandwidth for the month, Resi will not interrupt or stop your service.

If your viewership continues to increase and you’re consistently over your bandwidth allowance, you can upgrade your plan by contacting your Customer Success Manager. 


How Do I Access the Bandwidth Widget?

  1. Log into Studio.
  2. The Dashboard is the default page when you log into Studio. If you’re not there, navigate to the Dashboard
  3. The bandwidth widget either be to the right or below your encoders on the page.  Screen_Shot_2022-11-15_at_3.16.58_PM.png

How Do I Access the Bandwidth Usage Tab?

The Bandwidth Usage tab contains detailed information about your month-to-date usage. In addition to the details in the bandwidth widget, you can see a three-month bandwidth usage average and a day-by-day breakdown.

Only Org Admins have access to the Bandwidth Usage tab.

To access the Bandwidth Usage tab:

  1. Navigate to the Dashboard.
  2. Click See All in the bandwidth widget.  Screen_Shot_2022-11-15_at_3.17.46_PM.png
  3. The box on the left provides detailed information including month-to-date bandwidth used, when the current cycle will reset, and a three-month bandwidth usage average.  Screen_Shot_2022-11-15_at_3.18.06_PM.png
  4. The calendar on the right provides a day-to-day breakdown of bandwidth usage month-to-date. A dark-blue calendar day indicates high usage and white indicates low usage. Hover over a specific day to see that day's usage.  Screen_Shot_2022-11-15_at_3.18.24_PM.png

You can also access the Bandwidth Usage tab by navigating to Settings > Bandwidth Usage.

Was this article helpful?
0 out of 0 found this helpful