Automated Subtitles FAQ

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What Languages Does Automated Subtitles Support?

Automated subtitles are available U.S. English, but Resi will support for multiple languages in the future. If you broadcast content that is not U.S. English with a subtitle-enabled web channel it will attempt to transcribe your audio into U.S. English. We recommend you use a separate web channel with automated subtitles disabled for this use case.

Can I Add Subtitles to Uploaded Content or Video of a Past Event?

No. Automated subtitles are only available for a broadcast from a web channel with this feature enabled. If you would like to add subtitles to a previously broadcast event,  please see How to Rebroadcast an Event with Automated Subtitles.

Can I Add Subtitles to a Saved Video in My Library?

Any content that was broadcast on a web channel with automated subtitles enabled will retain its subtitles when it is saved to your Library. If you would like to add subtitles to content that has already been saved to your Library please see How to Rebroadcast an Event from your Library and be sure to select a subtitle-enabled web channel.

Can I Filter Profanity in Automated Subtitles?

The subtitles generated automatically filter profanity. Words filtered out will contain their first letter and asterisks for the remaining characters (e.g. f***). The profanity filter operates on single words, it does not detect abusive or offensive speech that is a phrase or a combination of words.

Do My Automated Subtitles Appear on Social Destinations?

Facebook and YouTube offer their own subtitle solutions. For now we recommend you use those.

Are Automated Subtitles Burned Into the Broadcast?

No. Automated subtitles are “soft” subtitles and function in the same way that closed captions typically do in that the viewer turns them on or off.

How Does Automated Subtitles Work with Lower Thirds?

Automated subtitles are “soft” subtitles and function in the same way that closed captions typically do in that the viewer turns them on or off. A benefit of using automated subtitles is that it should be more compatible with assistive devices and accessibility features that work off of subtitles than lower thirds might otherwise be by themselves.

Do Automated Subtitles Work with Music?

Music can be very difficult to subtitle depending on how complex it is and how it’s mixed. Generally speaking, the more isolated your vocals are from the other instruments the more likely automated subtitles will pick it up. Typical spoken language, even with multiple people, is usually transcribed quite well. We are actively evaluating allowing audio channel selection for customers using multi-channel encoders in the future to help with complex audio arrangements.

Can I Add, Edit, or Download Subtitles?

Not at this time.

Are Automated Subtitles CEA-608/CEA-708 Compliant?

Not at this time. Automated subtitles is streaming native and uses the W3C webVTT standard. We are, however, evaluating CEA-608/CEA-708 standards for future compatibility.

Do Automated Subtitles Work on a TV, Mobile Device, and Streaming Device?

Yes. Automated subtitles will appear and work natively in any player that can use a Resi Stream URL. Automated subtitles is built to be streaming native and uses the W3C webVTT standard. This allows automated subtitles to work natively with accessibility equipment and software, default controls on mobile phones, and remote controls for tv and streaming appliances.

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