Automated Subtitles FAQ

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What Languages Does Automated Subtitles Support?

Automated subtitles are available U.S. English, but Resi will support for multiple languages in the future. If you broadcast content that is not U.S. English with a subtitle-enabled web channel it will attempt to transcribe your audio into U.S. English. We recommend you use a separate web channel and disable subtitles for this use case.

Can I Add Subtitles to Uploaded Content or Video of a Past Event?

No. Automated subtitles are only available for a broadcast from a web channel with this feature enabled. If you would like to add subtitles to a previously broadcast event, rebroadcast an event with a web channel that has subtitles enabled. 

Can I Add Subtitles to a Saved Video in My Library?

Any content that was broadcast on a web channel with automated subtitles enabled will retain its subtitles when saved to your Library. If you would like to add subtitles to content that has already been saved to your Library, rebroadcast the event and be sure to select a subtitle-enabled web channel.

Can I Filter Profanity in Automated Subtitles?

The subtitles generated automatically filter profanity. Words filtered out will contain their first letter and asterisks for the remaining characters (e.g. f***). The profanity filter operates on single words, it does not detect abusive or offensive speech that is a phrase or a combination of words.

Do My Automated Subtitles Appear on Social Destinations?

Facebook and YouTube offer their own subtitle solutions. For now, we recommend you use those.

Are Automated Subtitles Burned Into the Broadcast?

No. Automated subtitles are “soft” subtitles and function in the same way that closed captions typically do in that the viewer turns them on or off.

How Does Automated Subtitles Work with Lower Thirds?

Automated subtitles are “soft” subtitles and function in the same way that closed captions typically do in that the viewer turns them on or off. A benefit of using automated subtitles is that they should be more compatible with assistive devices and accessibility features that work off of subtitles than lower thirds might otherwise be by themselves.

Do Automated Subtitles Work with Music?

Music can be difficult to subtitle depending on how complex it is and how it’s mixed. Generally speaking, the more isolated your vocals are from the other instruments the more likely automated subtitles will pick it up. Typical spoken language, even with multiple people, is usually transcribed quite well. We are actively evaluating allowing audio channel selection for customers using multi-channel encoders in the future to help with complex audio arrangements.

Can I Add, Edit, or Download Subtitles?

Not at this time.

Are Automated Subtitles CEA-608/CEA-708 Compliant?

Not at this time. Automated subtitles are streaming native and use the W3C webVTT standard. We are, however, evaluating CEA-608/CEA-708 standards for future compatibility.

Do Automated Subtitles Work on a TV, Mobile Device, and Streaming Device?

Yes. Automated subtitles will appear and work natively in any embedded Resi player. Automated subtitles are built to be stream-native and use the W3C webVTT standard. This allows automated subtitles to work natively with accessibility equipment and software, default controls on mobile phones, and remote controls for tv and streaming appliances.

What Is the Difference between Subtitles and Closed Captions?

Subtitles are a transcript of the dialogue presented in real time for viewers to read along. Closed captions take this a step further by including descriptions of background noises, non-diegetic music, etc. Resi does not offer closed captioning, automatic or otherwise, for its videos. If you would like to include closed captions in your stream, you may be able to do so through the use of a third-party application. If you would like to learn more, contact a signal integrator or your Resi customer success manager to discuss your needs and possible solutions.

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