Add Subtitles to a Web Event

  • Updated

Resi’s automated subtitles are a fast, easy, and economical way to make your content more accessible to your audience. Automated subtitles uses the W3C timed text standard, webVTT, and is built on top of Resi’s resilient streaming protocol, RSP. This makes our automated subtitles as resilient and worry-free as your video stream. 

Automated subtitles work natively in any player that uses a Resi stream URL. This includes accessibility devices and software as well as your mobile app, television, and streaming devices.

Enable Subtitles for a Broadcast

In Studio, subtitles are available for those who have the necessary add-on to their Resi streaming plan. If you would like more information about your plan: 

If you have a plan with the subtitles add-on, follow the steps below to activate subtitles for a web channel.

Enable Subtitles in a New Web Channel

  1. In Studio, navigate to Settings > Web Channels.
  2. Click + Add Web Channel in the upper right corner of the page.
  3. Give your web channel a name.
  4. (Optional) Enter a description of your web channel.
  5. Select your Delete After duration.
  6. Under Additional Options, click the actions icon actions_icon_button.png next to Automated Subtitles.
  7. Click Add.

Enable Subtitles in a Existing Web Channel

  1. In Studio, navigate to Settings > Web Channels.
  2. Click the options icon actions_icon_button.png next to the web channel you would like to enable subtitles for.
  3. Under Additional Options, click the toggle automated_subtitles_toggle.png next to Automated Subtitles.
  4. Click Save.


Rebroadcast a Video With Subtitles

Subtitles are automatically available for events that have been broadcast in a web channel with subtitles enabled. If you want to add subtitles to videos in your library that originally did not have subtitles, you need to rebroadcast your event and save it to your library again. 

  1. Enable subtitles in the web channel where your video is stored.
  2. Navigate to the Schedule page.
  3. Schedule a new event using that web channel.
  4. Confirm your schedule.

When your event rebroadcasts, you will see the 2022-03-04_14-41-33.png button among the web player controls.

Access Subtitles in the Player

Your audience can toggle subtitles on/off by clicking the [cc] button located in the player control bar at the bottom. For more information about subtitles and how they work in the player, read our Subtitles FAQ.

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