Decoder Release Notes

  • Updated

How Do I Update My Decoder?

Unlike encoders, decoders do not automatically update to the latest firmware version. To update your decoder to the latest firmware:

  1. In your decoder interface, click the account button to the right of the displayed time.
  2. Click update.
  3. Confirm the update.

If the update button is greyed out, your decoder is currently running the latest firmware version.

{BUILD} - 8/23/2023

Provide a better upgrade experience for future updates. Enhance the upgrade process and fix a bug encountered by some decoders during installation. Decoders may require multiple reboots to complete the upgrade, depending on which version they are currently running.

{BUILD} - 11/28/2022

To access, reach out to Support at 

This update enhances the upgrade process and fixes a bug encountered by some decoders during installation. Decoders may require multiple reboots to complete the upgrade, depending on which version they are currently running.

Additional enhancement made to allow user to search all events with text.

Fixes bug which impacted connections to the decoder over Rosstalk.

Fixes a bug encountered by decoders in switching between LAN and Cloud modes.

Enhances experience if venue login password changes when venue is already logged in.

{BUILD} - 8/8/2022

Fixed a bug encountered by some decoders during the installation process.

{BUILD} - 5/23/2022

Update to address log4j security vulnerability. {BUILD}


Improved stability and logging for cues. {BUILD:} 

Text Overlay: All users can now overlay text on the video. The text overlay tab appears in the left menu. Fixed text overlay issues with the “Hide button” not hiding text, and “Update Text” button sometimes resetting text overlay preferences.{BUILD:} 

Fade To Black (FTB): All users can now use the the fade to black feature. The fade to black option appears to the right of player options. Toggling FTB button will fade video to black and fade out audio over 1 second. Refer to Rosstalk commands and Keyboard Shortcuts for FTB. {BUILD:} 

Updates Blackmagic DeckLink firmware to 11.3 for bug fixes and performance improvements. {BUILD:} 

Updated underlying video framework to GStreamer 1.16.3 for various improvements and bug fixes. Full framework release notes may be found at {BUILD:} 

Select your default headphone output device: Navigate to Multisite Decoder Settings > Headphones tab. You can also choose to disable the headphone output, which can be useful in troubleshooting. {BUILD:}

Export to MP4 (beta feature; call support for access): Added confirmation to the multisite decoder when a video export is completed successfully. Provided the ability to eject the USB driver after the video export is completed. Fixed a bug preventing the user from overwriting a video export by the same name.


Fix bug that occurs when event switches from Live to On-Demand causing the Multisite Decoder to pause before playing the last few seconds of content. Also fixes a bug preventing the Multisite Decoder from re-loading this event before clearing the cache. {BUILD:} 


Fix buffering issue affecting sites with slow/poor internet connection. {BUILD:} 

Fix a problem causing sluggish behavior when starting Multisite Decoder and when loading events. {BUILD:} 

Allow playing to the end of an on-demand event (previously it would pause just before the end). {BUILD:} 


Minor wording changes in the EFT headphone feature. {BUILD:} 


Early Field Trial (EFT) Features (must be enabled by Resi Support): Add ability to control individual audio channels on the headphone output when the event has more than 4 channels of audio. {BUILD:} 

Media processing now happens in a separate process from the UI. {BUILD:} 

Update underlying video framework to more efficiently schedule playing of video frames. This should reduce jittery video. It also should prevent a rare playback failure that occurs after pausing for a long time then pressing play (the output device would return a “failed to schedule frame” error). {BUILD:} 

Fix crash that sometimes occurs when loading an event. {BUILD:} 


Early Field Trial (EFT) Features (must be enabled by Resi Support): Add remote load event capability with auto-play and clear-cache options. This is an Early Field Trial release and must be enabled by support. {BUILD:} 

Update underlying video framework to GStreamer 1.16.1 which has many improvements and bug fixes. Full framework release notes may be found at: {BUILD:} 


Fix rare bug causing the user interface to become unresponsive when switching between Cloud and LAN modes. {BUILD:} 


Fix issue with Export Event where video was not playable in QuickTime on Macs due to an incompatibility with the video codec ID. {BUILD:} 

Fix issue with video framework where output audio/video could go out of sync in rare instances. {BUILD:} 


Reworked headphone audio to prevent audio and video from getting out of sync. {BUILD:} 


Add RossTalk commands for Fade to Black

  • CC PAFFB: Play And Fade From Black
  • CC FTBAP: Fade To Black And Pause
  • CC FFB: Fade From Black (no change to playing state)
  • CC FTB: Fade To Black (no change to playing state) 

Use hardware acceleration for deinterlacing, improves playback smoothness and quality of interlaced content to progressive devices. {BUILD:} 

Show a notification when playing interlaced content out to progressive devices. {BUILD:} 

Reduce excess log messages from the GStreamer video framework. {BUILD:} 

Fix rare bug that slows user interface when using Text Overlay. {BUILD:} 

Fix issue with newer Blynclights not working. {BUILD:} 


Early Field Trial (EFT) Features (must be enabled by Resi Support): Fade to Black (FTB), fades video to black and fades out audio.{BUILD:} 

Early Field Trial (EFT) Features (must be enabled by Resi Support): Basic Text Overlay (for parent call numbers). {BUILD:} 

Update underlying video framework to GStreamer 1.16 which has many improvements. Full framework release notes may be found at: {BUILD:} 

4-channel audio encoding profiles now available. {BUILD:} 

All audio profiles (including 8 and 16 channel) now work with the headphone jacks. All multi-channel audio profiles will be mixed down to stereo for headphone output. {BUILD:} 

Headphone volume is now controlled separately from the HDMI/SDI volume. The HDMI/SDI volume is set on the Settings > Audio/Video page. {BUILD:} 

Improved responsiveness of canceling video export. {BUILD:} 

Improved quality of interlaced video. {BUILD:} 

OS updates are now controlled by Resi instead of directly from CentOS. {BUILD:} 

Fixed rare bug where media playback unexpectedly stops after multiple seeks and slow download. {BUILD:} 

Fixed issue reporting incorrect buffer time. {BUILD:} 

Fixed issue with D2202-3 models not outputting 8-16 channels of audio. {BUILD:} 

Fixed issue with Blynclights not working on some decoders. {BUILD:} 


Added setting to control the mouse speed. {BUILD:} 

New OS log rotation settings to avoid filling the root partition. {BUILD:} 

Fade to Black (Alpha release only) {BUILD:} 

Reduced likelihood of settings getting reset after unexpected shutdowns. {BUILD:} 

Fixed a buffering issue for events with multiple audio adaptations. {BUILD:} 


Added additional keyboard commands for Play (Ctrl+P), Pause (Ctrl+K), Lock (Ctrl+Y), Unlock (Ctrl+U), and you can move forward or backward by one frame with.(Ctrl + >) or (Ctrl + <). {BUILD:} 

Pressing enter when typing a new cue name will create the cue. {BUILD:} 

Added extra checksumming to media downloads from the cloud. {BUILD:} 

Add a “click here to fix” notification in the unlikely event that audio and video got out of sync due to underlying video framework issues. {BUILD:} 

Made several memory management improvements. {BUILD:} 

When only one output device is in use, that device’s clock will be used as the master clock for all media playback. This should improve some minor video jitter due to clock skews. {BUILD:} 

Fixed a rare issue where the underlying video framework (GStreamer) stopped responding for a few seconds then audio and video would get out of sync. {BUILD:} 

Fixed a very rare crash in the underlying video framework (GStreamer) when the video output card’s would free the same clock memory twice. {BUILD:} 

Fixed an issue when loading events with multiple audio adaptations. {BUILD:}  

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